Sr. Content Management Specialist -- University of Texas -- Austin, TX

Sr. Content Management Specialist – University of Texas Libraries – Austin, TX
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Job Description:
Acquire, receive, and process library resources in a variety of languages and formats. Liaise with subject specialists regarding identification and selection of materials. Work with Libraries, University, and vendor staff to ensure accurate placement, payment, and receipt of orders.

The University of Texas Libraries welcomes and respects all individuals and communities by valuing and consciously maintaining awareness of diverse perspectives and experiences. We believe inclusivity is critical to fostering excellence in all of our endeavors, and we promote diversity in our collections and services, as well as in our recruiting, hiring, and retention practices.


  • Monitor the full life cycle of monograph orders and continuing resources purchases and subscriptions, intervening and troubleshooting as required (e.g. investigating non-supply and initiating claims) to ensure accurate and timely order fulfilment, referring as necessary to appropriate supervisors.
  • Contribute to the maintenance of an accurate and up-to-date acquisitions and/or continuing resources information in the Libraries’ ILS, Alma
  • Perform advanced work with package reconciliation and troubleshooting electronic resources access issues.
  • Receive and process resources to ensure immediate availability of complete holdings, and longer-term selection/collation/handling of volumes for binding to ensure continued integrity and availability of collections for library users
  • Undertake project-based work as required to accommodate wider policy and procedural changes.
  • Participate in department meetings. Serve on committees, task forces, and working groups related to departmental responsibilities. Attend training initiatives as directed by supervisor or Head of Content Management.
  • Maintain awareness of emerging technologies, standards, and technical issues relating to the procurement and maintenance of physical and electronic resources.

Required Qualifications
High school graduation or GED. Four years of library work experience performing paraprofessional library functions with increasing levels of responsibility. Experience processing purchase transactions in a public or private organizational setting. Excellent attention to detail and high degree of accuracy in performing tasks. Demonstrated strong customer service skills. Demonstrated ability to exercise initiative, manage workflows, and problem solve. Demonstrated ability to work both independently and as a member of a team. Demonstrated ability to adapt to changing environments and priorities. Effective oral and written communication skills. Understanding and appreciation of diversity and inclusion in a higher education context; ability to contribute to an inclusive and welcoming environment with a diverse workforce.
Relevant education and experience may be substituted as appropriate.

Preferred Qualifications
Bachelor’s degree. Experience working in an academic library in an Acquisitions, Serials, or Technical Services environment. Experience working with an integrated library system/library service platform. Experience with Alma library services platform. Knowledge of purchasing best practices in an academic environment. Experience acquiring and processing both monographs and continuing resources in a variety of formats. Strong organizational skills demonstrated by previous work experience. Experience examining and analyzing purchase requests for accuracy. Knowledge of Library of Congress classification scheme. Experience helping to solve complex problems. Ability to contribute to a thoughtful, expressive environment, with a group of team leaders working together to create a constructive, open-minded, and innovative learning community. Experience working directly with product and service providers in establishing business relationships and addressing issues related to the purchase or receipt of materials

Salary Range
$38,000 + depending on qualifications

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