Librarian II (Research Services) -- West Texas A&M University -- Canyon, TX

Job Title: Librarian II (Research Services)
Agency: West Texas A&M University
Department: Library Operations
Proposed Minimum Salary: Commensurate
Job Location: Canyon, Texas
Job Type: Staff
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Job Description
The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our diverse workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits

The Research Services Librarian, as a team member and under intermittent supervision, provides research services and access services (circulation, interlibrary loan, and reserves) both in-person (service desks and offices) and virtually (chat, ticketing system, email, and phone) to West Texas A&M University students, faculty, staff, and community. Manages night and weekend staff in support of research and access services, library operations, and security during nights and weekends, occasionally working nights and weekends. Conducts liaison, committee, and other duties such as collection development, instruction, and creating research/instructional content. The Research Services Librarian is encouraged to follow their personal strengths, interests, and career goals through professional development and flexibility involving projects and committee memberships. Reports to the Head of Research & Access Services.


Research Services: Provides research services both in-person (public desks and personal workspace) and virtually (chat, phone, email, and ticketing system) to students, faculty, staff, and community users, including citation assistance, using discretion and independent judgement:

  • Maintains knowledge of and assists users with research resources (e.g. databases, guides, library collections, etc.). Refers users to colleagues when appropriate.
  • Assists users through the finding and circulating of library materials; answering directional questions; and maintaining, troubleshooting, and providing assistance with Research and Access Services technology (e.g. computers, printers, copiers, etc.).
  • Participates in virtual and in-person library instructions, workshops, and marketing campaigns to instruct and market information literacy and library resources/services. May be occasionally required to travel to the Amarillo Center and other regional places.
  • Creates and maintains library guides, FAQs, videos, and other resources/services.


  • Maintains comprehensive knowledge of unit policies and procedures. Assists the Head of Research and Access Services with the development, implementation, and assessment of unit policies and procedures, including manuals and training materials.
  • Hires, trains, schedules, supervises, and evaluates Library Associate I (Evening/Weekend) and 2-3 senior student-workers, cultivating a positive work environment through clear direction and communication.
  • Organizes and prioritizes tasks and projects in support of unit, library, and University goals.
  • Handles and/or appropriately refers issues in the absence of a supervisor using discretion and independent judgement.
  • Leads the night and weekend scheduling of the Research and Access Desk.
  • Responsible for library operations, security of the building and collections, and open/closing the library on evenings and weekends.
  • Prepares reports for both internal and external users.

Collection Maintenance: Maintains library collections to promote access:

  • Maintains collections through evaluation, weeding, and selection of resources.
  • Assists with the maintenance of the loan, reference, youth, AV, paperback, recent acquisitions, and featured books.
  • Assists with missing and lost item procedures.
  • Assists with conservation treatments of library materials through binding and repair.

Access Services: Supervises and provides access services in a back-up capacity using discretion and independent judgment and referring issues to the Head of Research and Access Services as needed:

  • Assists with the management of interlibrary loan user accounts, including the processing ILL fees and fines.
  • Assists with processing interlibrary loan borrowing, document delivery, and lending requests.
  • Assists with preparing, scanning, posting, and cataloging of print and electronic reserves.
  • Assists with maintenance of user accounts and records including contacting users with delinquent and suspended accounts, placing administrative holds, collections, processing refunds, and maintenance of associated files, reports and records.
  • Assists with cash handling, preparing and filing cash reports and daily deposits, processing Buff Gold Card deposits, and maintaining photocopy/guest card sales and records.
  • Assists with the guest network access program.
  • Monitors the electronic security system.
  • Occasionally moving library furniture or equipment.

Professional Development and Service:

  • Actively serves on, assuming associated duties and responsibilities, library, University, and professional committees that support Cornette Library’s and West Texas A&M University’s mission and goals.
  • Commits to learning and self-improvement, adding value to Cornette Library and West Texas A&M University, through attendance at Cornette Library’s Professional Learning Community (PLC) and through other professional avenues such as conferences, webinars, podcasts, professional literature, and/or publishing.
  • Strives for excellence in all professional commitments, exhibiting resourcefulness, initiative, and professional judgement.

Web Development: Assists with the development and management of the library's Springshare Suite and website using discretion and independent judgement:

    Uses HTML, CSS, JavaScript, the Bootstrap framework, and other future web development standards and frameworks.
  • Maintains knowledge of and applies usability and accessibility standards.

Other Duties: This document represents the major duties, responsibilities and authorities of this job, and is not intended to be a complete list of all tasks and functions. Performs other duties as assigned.

Necessary Qualifications:

  • MLS, MSLS, or MLIS from an ALA-accredited program. Current MLS, MSLS, or MLIS students graduating on or before August 2023 will be considered.
  • Two years of experience and/or coursework providing research and/or access services in an academic, large public library, or other related experience.
  • Knowledge in the use of library resources, including reference tools and the processes of research and information retrieval.
  • Ability to multi-task and work collaboratively with others.
  • Ability to gather, analyze, and report data.
  • Adaptable/flexible with the ability to analyze, organize, and prioritize work in a fast-paced environment, while meeting deadlines.
  • Strong customer service ethic.
  • Experience using a wide variety of platforms, hardware, and software, including but not limited to: office productivity software (e.g. Microsoft Word and Excel), Microsoft Windows, ILL systems, Integrated Library Systems (ILS) and discovery services.
  • Ability to move medium weight boxes, furniture, books, heavy book truck or similar items
  • Ability to handle materials containing dust or microscopic mold spores.
  • *The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations.

Preferred Qualifications:

  • Two years of experience providing research services in an academic library.
  • One year of experience and/or coursework in instruction for online, blended, and/or traditional classes and utilizing learning methodologies and theories.
  • Two years of supervisory experience.
  • Experience utilizing Alma/Primo, OCLC WorldCat, and ILLiad.
  • Experience in web development and/or Springshare Suite of tools.
  • Knowledge of current and emerging trends in academic librarianship, scholarship, and/or technologies.
  • Familiarity with and dedication to creating accessible and user-friendly content, including familiarity with WCAG 2.1.
  • Knowledge of teaching methodologies and learning theories.
  • Knowledge of collection development principles.
  • Familiarity with U.S. copyright laws as it relates to libraries.

Applicant Instructions:
Please include the following with your application:

  • Cover letter
  • Resume
  • Three references

Please attach all documents in the attachment box at the bottom of the "My Experience" page before continuing through the application. Please use the "Upload" button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at

Texas law requires all males aged 18 through 25 to be properly registered with the Selective Service System.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.

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