Amigos vendor partner Project MUSE is a global platform of multi-disciplinary humanities and social sciences scholarly content from non-profit publishers that is leading the charge toward more open access with their recently announced Subscribe to Open (S2O) program.
In a service-minded profession like libraries, it is easy to fall into the habit of meeting a user's immediate need without thinking twice. But how often do librarians and library staff consider the entire experience of the user from start to finish? Is there a way to meet or improve the experience of users from the moment their interaction with the library begins?
Libraries use surveys frequently as they are an essential way to collect data about library services, programming, and community needs. But many libraries struggle to fully realize their surveys’ potential to collect high quality data. Good survey design is an artform that can be developed through practice.
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