A workshop developed to strengthen librarians' interpersonal communication skills with faculty, staff, and patrons in informal settings like receptions or impromptu meetings. Topics discussed include self-introductions, making small talk, preparing to pitch the library’s services, and entering and exiting small group conversations at events.
Scheduled Dates
There are currently no scheduled dates. Request this course.
Learning objectives for this session may include:
- Developing skills for self-introductions
- Learning the elements of an elevator speech
- Understanding use of the "OAR" technique in conversation
Session Duration
This course consists of one 2-hour session.
Topic Area
Management & Leadership
Contact Hours
2