Whether public, academic, school or special, every manager of a library reference department is well aware that a dominant force driving the libraries of today is change. This course focuses on the changing needs of reference management and will provide attendees with the tools to put together an information audit for your reference department or library, provide a blueprint for departmental strategic planning, and offer examples of methods to assess the effectiveness of your reference department's services.
Scheduled Dates
There are currently no scheduled dates. Request this course.
Learning objectives for this session may include:
- Conducting an information audit
- Creating a departmental strategic plan
- Assessing the effectiveness of a reference department's services
Session Duration
This course consists of two 2-hour sessions.
Topic Area
Management & Leadership
Reference
Contact Hours
4