Reference Management: A New Approach

Scheduled Dates
Course Details
Course Description

Whether public, academic, school or special, every manager of a library reference department is well aware that a dominant force driving the libraries of today is change. This course focuses on the changing needs of reference management and will provide attendees with the tools to put together an information audit for your reference department or library, provide a blueprint for departmental strategic planning, and offer examples of methods to assess the effectiveness of your reference department's services.

Learning objectives for this session include
  • Conducting an information audit
  • Creating a departmental strategic plan
  • Assessing the effectiveness of a reference department's services
Session Information
Session Duration: 
This course consists of two 2-hour sessions.
Contact Hours: