Reference Policies

Scheduled Dates
Course Details
Course Description

A reference policy is the foundation upon which reference services are built upon. Learn how to create effective reference policies for in-person and online reference services. Also learn to write guidelines that will provide you, your colleagues, and patrons with the understanding of how reference services fit with the overall vision and mission of your library.

Learning objectives for this session include
  • Evaluate how reference policy fits with the vision and mission of the institution
  • Create a reference policy for your organization
  • Demonstrate understanding of reference policy development with hands on example
Session Information
Session Duration: 
This course consists of one 2-hour session.
Contact Hours: 
2