Library Management: Everyday Negotiations

Scheduled Dates
Course Details
Course Type: 
Target Audience: 
New or experienced managers in any type of library.
Course Description

Managers and leaders frequently find themselves maneuvering through a variety of situations such as obtaining buy-in, defending library resources and services and resolving conflicts. An effective negotiating strategy can be key to successfully reaching an agreement where both sides feel they have benefited. While negotiating is a much-needed skill for information professionals and managers to possess, there is often hesitation to attempt it. This course is designed to alleviate some of the anxiety associated with the word "negotiating" and to provide the basic skills and tools managers need to successfully determine how to approach daily issues through negotiation techniques.

Learning Objectives
  • Understand the negotiation process
  • Deploy negotiation techniques and tactics
  • Avoid common mistakes made during a negotiation


Homework Expectations
  • Students will participate in class discussion and complete individual assignments.
  • It is designed for individual participation; each individual must register.
Session Information
Session Duration: 
This course consists of one 2-hour session.
Contact Hours: 
Amigos Member Early Bird Fee: 
Amigos Member Fee: 
Non-member Early Bird Fee: 
Non-member Fee: