Effective communication is often what sets great leaders apart. Through listening, questioning, and refining, managers can assertively provide direction and effective feedback to staff. Learn about the importance of non-verbal communication, active listening techniques, how to influence others, and having difficult conversations with your staff.
Scheduled Dates
There are currently no scheduled dates. Request this course.
Learning objectives for this session may include:
- Understand the benefits and challenges of effective workplace communication
- Develop effective listening, questioning, and feedback skills
Session Duration
This course consists of one 2-hour session.
Topic Area
Management & Leadership
Contact Hours
2