Electronic Resource Management 2: Maintenance and Troubleshooting

Unlike print resources, electronic resources require ongoing maintenance and troubleshooting to make sure library users can access them. Learn about the maintenance procedures necessary to ensure continuous access to electronic resources. Discover common access issues and how to troubleshoot them.

* This course is eligible for micro-credentialing (optional) - What is micro-credentialing?

  1. Complete the following courses:
  2. Complete extra requirements for micro-credentialing participants:

Scheduled Dates

- Register
Learning objectives for this session may include:
  • Employing necessary maintenance tasks for electronics
  • Understanding the ERM lifecycle in terms of points where access may break down
  • Troubleshooting common access issues
Session Duration
This course consists of one 2-hour session.
Topic Area
Electronic Resources
Contact Hours
2

portrait: Elizabeth Szkirpan Elizabeth Szkirpan (she/her) is a library and information studies professional with a research focus on the history of library technical services and business-adjacent practices for academic libraries. She currently works at Harvard Business School's Baker Library, where she assists with collection development and electronic resources licensing. Elizabeth has been awarded the Oklahoma NextGen Under 30 Award (2020), the Mountain Plains Library Association Beginning Professional Award (2021) and was named a Library Journal Mover & Shaker in the Advocates category (2022).