Electronic Resource Management 2: Maintenance and Troubleshooting

Scheduled Dates
Course Details
Course Type: 
Course Description

Unlike print resources, electronic resources require ongoing maintenance and troubleshooting to make sure library users can access them. Learn about the maintenance procedures necessary to ensure continuous access to electronic resources. Discover common access issues and how to troubleshoot them.

* This course is eligible for micro-credentialing (optional) - What is micro-credentialing?

  1. Complete the following courses:
  2. Complete extra requirements for micro-credentialing participants:
Learning objectives for this session include
  • Employing necessary maintenance tasks for electronics
  • Understanding the ERM lifecycle in terms of points where access may break down
  • Troubleshooting common access issues
Session Information
Session Duration: 
This course consists of one 2-hour session.
Contact Hours: 
Elizabeth Szkirpan - eszkirp@gmail.com