Know & Go: Managing Workplace Conflict

Scheduled Dates
Course Details
Course Description

Unresolved conflicts can lead to decreased productivity, low morale, and even legal issues. Learning how to manage conflicts among employees is an essential skill for any manager. Uncover different conflict resolution strategies and identify tools to manage employee conflicts effectively, recognize the root cause of conflicts, employ active listening techniques, and leverage negotiation skills.

Session Information
Session Duration: 
This course consists of a 1-hour session.
Contact Hours: