Streamlining Library Workflows and Processes

Scheduled Dates

This course is currently not scheduled.

Also available on request

Course Details
Course Type: 
Live-Online
Topic Area: 
Management & Leadership
Course Description

A well-run library depends on established processes and workflows to get work done. But this can also raise the risk of doing things "because that's how it's always been done." Identify and eliminate redundant and time-consuming tasks, automate repetitive processes, and prioritize essential activities using workflow analyses, process mapping, task prioritization, and automation tools. Form a plan for the continuous evaluation of processes and workflows resulting in improved service quality and enhanced user satisfaction.

Learning objectives for this session include
  • Recognizing when to add, update, or create new processes and workflows
  • Visualizing how processes are connected to construct workflows
  • Developing and implementing a process improvement plan
Session Information
Session Duration: 
This course consists of two 2-hour sessions.
Contact Hours: 
4