Instructor
Tracy Rochow Byerly has worked for Amigos Library Services since July 2012, when the Missouri Library Network Corporation (MLNC), merged into Amigos. In her current position as Chief Programs Officer, Tracy provides leadership and support for the organization’s key programs – Membership, Marketing, Member Discount, Courier, and Association Management Services. She produces the annual Amigos Member Conference, oversees the creation of the Annual Report and Member Report Cards and is leading the implementation of a member portal based on the Amigos Customer Relationship Management system. Tracy serves as the primary contact for Amigos membership. A key player on the Amigos senior management team, Tracy is well regarded by her colleagues for her enthusiasm and positive outlook.