In a service-minded profession like libraries, it is easy to fall into the habit of meeting a user's immediate need without thinking twice. But how often do librarians and library staff consider the entire experience of the user from start to finish? Is there a way to meet or improve the experience of users from the moment their interaction with the library begins?
Register today to explore ways libraries can improve the overall experience of their virtual or physical space at Examining the Library User Experience. Amy Martin, long-time advocate for human centered design and digital empowerment in libraries and government, will present the opening keynote. Amy currently serves as the Digital Services Project Manager for San Francisco Digital and Data Services.
Taking place on October 16, 2024, Amigos Online Conference will feature presentations on topics ranging from usability studies to accessibility improvements, to what works and what doesn't.
This conference along with all Amigos online topical conferences, Know & Go sessions, and Community Conversations, are free to Amigos members.