The Usable and Accessible Library Space

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Course Details
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Course Description

As librarians, one of our main goals is to connect people with the information that they need. While librarians play a very large part in this process, we must not forget the role our library spaces play in this process. Our libraries should be attractive, yes, but above all, they should be usable and accessible to all patrons.

In this course, we will identify key barriers to a library's usability through a customer service and accessiblity lens. We will discuss possible solutions for improving your library's layout, signage, and services, thus optimizing its usability. Finally, we will outline how to conduct a usability and accessibility audit for your library space.

Learning Objectives
  • Identify key barriers to a library's usability and accessibility
  • List solutions for improving library spaces
  • Explain how to conduct a usability and accessibility audit for a library

Attendees should have familiarity with Web browsers and the Internet. Basic HTML experience is preferred.

Homework Expectations
  • Approximately one hour of homework will be required each day.
  • It is designed for individual participation; each individual must register.
Session Information
Session Duration: 
This course consists of two 2-hour sessions.
Contact Hours: 
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Non-member Fee: