Infobase Credo Reference Refresh Coming August 21

Submitted by Amigos on Thu, 2023-08-17 12:30

Credo Reference is getting a refresh in August! There may be access disruptions while the work is carried out. Updates will begin Saturday, August 19, 2023, at 8:00 am ET and are anticipated to take about 24 hours. Banners will be present on the platform with messaging to communicate with users during this time. The new platform should be available to all customers on Monday, August 21. Rolling updates, as well as a detailed PDF and video comparison of old and new platform features, can be found on the Credo Help Center: https://bit.ly/credo2023

Join Credo on September 6th for a demonstration of this new platform and learn how this Amigos vendor partner can benefit both students embarking on academic research for the first time and faculty who are building introductory courses.

Key highlights of the refresh:

  • The platform URL will NOT change. The URL will continue to be https://search.credoreference.com, and existing paths will redirect to the new format where applicable. If all goes as planned, no updates on the user side will be necessary - no catalog updates, no proxy updates, no LibGuides updates.
  • The Admin URL will change. The new Credo Admin URL will be https://admin.infobase.com/, which can be accessed with existing Admin credentials. The legacy Admin pages will remain available for a period of time (possibly through the end of the year) to allow users to run their historical stats. There should also be banners in the legacy Admin platform that will point to the new platform.
  • There has been a light redesign of the user interface, with a cleaner homepage and dedicated Mind Map and Advanced Search pages. Learn more here (PDF).
  • The existing Credo LTI and API integrations will be retired. More information will be posted on their Help Center. To be notified directly, email support@credoreference.com.
  • EBSCO Discovery Service users may need to make an update to their information in that system to continue using the Credo widget. Credo is working with EBSCO to minimize disruption to this integration.
  • The automated usage reporting method “SUSHI harvesting” will require updated credentials. If you are running reports with SUSHI, email support@credoreference.com for more information.
  • All current authentication methods and credentials will be supported.
  • User's customization (logo, links, connections to other resources) will be carried over.
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