Serving the Neurodiverse Library User

Neurodiversity recognizes that people experience and interact with the world in many ways. While there are many dimensions to neurodiversity, it is often used in the context of the autism spectrum as well as other neurological or developmental conditions. By developing a better understanding of neurodiversity, library staff can create more inclusive library environments through interactions, spaces, services, and programs that welcome and respect neurodiverse patrons. Discover innovative design and service approaches that accommodate a wide range of needs, making your library a more inclusive and accessible resource for your community.
Learning objectives for this session may include:
  • Developing a better understanding of neurodiversity, its various dimensions, and the unique needs of neurodiverse patrons.
  • Improving interaction and communication with neurodiverse patrons, ensuring they feel valued and supported.
  • Employing effective strategies for addressing challenging patron behaviors that may arise due to neurodiversity.
  • Designing more accessible and inclusive library spaces and programming for patrons with differing needs.
Session Duration
This course consists of two 2-hour sessions.
Topic Area
Equity, Diversity & Inclusion
Management & Leadership
Marketing & Outreach
Programming & Services
Contact Hours
4
Instructor:

Dawn Behrend portraitDawn Behrend is an instruction and outreach librarian at Lenoir-Rhyne University. Behrend serves as the library's liaison to the academic programs of business and economics, mathematics, computer science, human services, psychology and counseling. In this role, she provides instruction, research assistance and collection development to support these areas. In addition, she manages the Carl A. Rudisill Library's social media platforms and coordinates outreach events at the library. 

Prior to becoming an academic librarian, Behrend worked as a clinical psychologist and continues to work part-time in private practice providing psychological evaluations. Behrend's primary professional interest is in working with librarians to improve their awareness of the needs of patrons with a mental illness or neurodevelopmental disorder, namely Autism Spectrum Disorder, in order to provide equitable and inclusive access to library resources and services for this population. She offers online professional development trainings on these issues for Library Juice Academy and Amigos Library Services. Behrend has presented at several regional, state and national library conferences on these topics.