Electronic resources make up a large portion of today's library collections, and electronic resources management (ERM) is an important skillset for library staff members to have. These resources often make up a large portion of libraries' acquisitions budgets, and therefore, assessment of their usage is important. It can also be important to preserve access to these resources for long-term use.

Unlike print resources, electronic resources require ongoing maintenance and troubleshooting to make sure library users can access them. Learn about the maintenance procedures necessary to ensure continuous access to electronic resources. Discover common access issues and how to troubleshoot them.

* This course is eligible for micro-credentialing (optional) - What is micro-credentialing?

Electronic resources make up a large portion of today's library collections – and electronic resources management (ERM) is an important skill set for a growing number of library staff. The first step in the ERM lifecycle is the acquisition and implementation of new content. Learn about the various modes of access to electronic resources and the necessary steps to make these resources available to library patrons.

* This course is eligible for micro-credentialing (optional) - What is micro-credentialing?

Are you in charge of creating documentation for the processes at your library? Do you feel overwhelmed by this task, or like you don't know where to start? This class will break down documentation creation into manageable chunks using the five-step technical writing process. Participants will learn how to plan, structure, write, review, and publish their documentation. This course includes many opportunities for hands-on practice with the creation of documentation.

Libraries of all sizes must be prepared to deliver services that reflect the changing needs of communities. They maintain critical relevancy by conducting regular and effective community needs assessments. Review examples of frameworks and tools needed to begin a new community needs assessment. Form an actionable plan to align with the library’s mission and vision and secure the library’s role as a vital organization in the community.

While rarely part of education and training, library staff are often tasked with assisting or leading fundraising for library projects or programs. Grants, donations, gifts, and fundraising events all play into this informative session that will get anyone started on the path to supporting your library.

The older adult population is a diverse and fast-growing population in the United States, with a range of interests and levels of engagement. Older adults are often a driving force behind support and participation with the public library and library staff can design programs and services with older adults in mind. Discover what older adults want from their local library. Explore programs and resources for older adults. And consider the possible challenges inherent in serving older adults.

Gain an overview of archival practice by learning how to work with collections, describe and organize archival materials, and create a basic finding aid. Understand how to assist patrons with archival requests. Implement basic workflows, processes, and procedures to make collection maintenance and archival work easier.

This course is an introduction to preserving library collections. It will cover the difference between preservation and conservation and will focus on budget friendly actions that can extend the life of your library collections. Basic collection housekeeping, risk management, appropriate storage and environment, as well as an introduction to emergency preparedness will be covered.

Interested in Genealogy? Do you know where to start? Which resources to use? How to keep track of it all? This course will demonstrate a step-by-step beginning research strategy by tracking down a specific ancestor and gathering their information and leads to other relatives. Learn to use a research journal, ancestor information sheets, and decipher database results. We'll use Ancestry Library Edition and Family Search to build our ancestor from scratch.