Examining the Library User Experience

In a service-minded profession like libraries, it is easy to fall into the habit of meeting a user’s immediate need without thinking twice. But how often do librarians and library staff consider the entire experience of the user from start to finish? Is there a way to meet or improve the experience of users from the moment their interaction with the library begins? Examining the Library User Experience is an Amigos Online Conference that aims to explore ways that libraries can improve the overall experience of their virtual or physical space. From usability studies to accessibility improvements, to what works and what doesn’t, we want to hear your stories!