Library Management: Workplace Communication
Effective communication is often what sets great leaders apart. Through listening, questioning, and refining, managers can assertively provide direction and effective feedback to staff. Learn about the importance of non-verbal communication, active listening techniques, how to influence others, and having difficult conversations with your staff.
Learning objectives for this session include:
- Understand the benefits and challenges of effective workplace communication
- Develop effective listening, questioning, and feedback skills
Session Duration:
This course consists of one 2-hour session.
Instructor: Miguel Figueroa - figueroa@amigos.org
January 30, 2024
2:00 pm - 4:00 pm CST
Online Classroom
United States
United States
| Amigos Member Individual Registration | $90.00 |
| Non-member Individual Registration | $180.00 |