Core Reference Skills
Information seekers interact daily with library staff to meet their information needs. Do you have what it takes to be an effective reference provider? This course helps reference staff identify necessary skill sets needed for any reference interaction whether it is face to face, virtual or on the telephone. Additionally recognize common barriers to productive reference interactions , develop techniques to overcome them and discover how to locate basic reference sources.
Learning Objectives:
Upon completion the participant will:
- Identify the skills utilized in providing Reference Service
- Recognize how to demonstrate Reference Service skills to users
- Define barriers to reference interview
- Employ examples to reinforce reference skills
- Distinguish basic reference sources
Target Audience:
Public service staff in academic and public libraries as well as beginning librarians.
Prerequisites:
None
Homework Expectations and Completion Requirements:
This course requires individual participation and homework assignments.
It is designed for individual participation; each individual must register.
Technical Requirements:
Live Online System Requirements
Session Duration:
This course consists of two 2-hour sessions.
Instructor: Arta Kabashi - kabashi@amigos.org
Continuing Education Credit:
Contact Hours: 4
IACET CEUs: 0.4
July 29 & August 5, 2014
10:30 - 12:30 PM CDT
Online Classroom
United States
United States
| Non-member | $235.00 |
| Amigos Member | $165.00 |
| Amigos Member Learning Passport Holder - 4 Learning Passport Hours | $0.00 |
| Amigos Member Learning Passport Holder - 10% Discount | $148.50 |
| Amigos Member Learning Passport Holder - 15% Discount | $140.25 |
