Report Lost/Damaged Items
Reimbursement Policy
TAE Region (TAE site to TAE site)
Amigos Library Services will reimburse a lending library for the replacement cost of items lost/damaged in transit when they qualify for reimbursement. Requirements for reimbursement include:
- Providing the barcode/QR code number for the bag in which the item was shipped
- The item has been lost/damaged in transit for at least three months from the listed ship date.
- The item is reported as lost/damaged and invoiced within 12 months of the listed ship date.