Writing effective alternative (alt) text is a key component of creating accessible documents and websites. For beginners or those with limited experience, knowing exactly what to write can be difficult. Explore best practices for writing alt text for different types of images, both information and decorative, and learn some common mistakes to avoid. Active participation in hands-on practice examples will be strongly encouraged.

Online information. A noisy marketplace. Budget constraints. Many things can get in the way of marketing your library or library services. But a powerful story, well-told across staff, can break through the noise and boost your library's reach. By putting patrons at the center of the library story and focusing on community successes, you can empower staff to strengthen relationships with patrons, build confidence in and credibility for the library, and grow your organization by harnessing a powerful yet accessible word of mouth marketing strategy.

Creating any new collection in an academic library can be exciting and challenging for library staff. The challenge is amplified if the items in the collection have not typically been borrowed from libraries and the catalog records are not discoverable in a bibliographic utility. The idea of libraries circulating items that are not informational media is growing. This presentation will discuss the idea of a library of things in an academic library, from conception to its current state of circulation.

Social Services is often a hot topic in the LIS world. However, the conversation often centers around adult services which can be exclusionary or inaccessible for teens under 18. This presentation will highlight some unique challenges that teens face, provide examples of teen-specific social services that we found helpful (especially in an urban public library setting), and look into some larger theoretical questions and frameworks around social work and libraries.