Orangeboy's Savannah Helps Libraries Gather Data
OrangeBoy's Savannah, a cloud-based, customer-focused software as a service (SaaS) solution, allows libraries to track and measure critical customer interactions. It combines diverse data sources into a single user interface that provides intelligence about the effects of service development and marketing on organizational outcomes.
Lauded in the Library Journal for its data gathering capabilities, OrangeBoy's Savannah allows libraries to:
- Convert data into knowledge
- Identify customer behavior and understand a customer's needs
- Better align resources, generate revenue, and manage relationships
- Deliver products and services effectively
Amigos members receive a discount on Savannah. For more information, contact Liz Wardlaw, wardlaw@amigos.org or 800-843-8482, ext. 2802.