April class focuses on building customer relationships
The Indispensable Information Professional: Building Strong Customer Relationships
April 28, 10:30 a.m.-12:30 p.m. CDT
Early Bird discount registration ends April 6. Register Now
Information professionals are the key to unlocking the research needed by our users. Customers and stakeholders rely upon the information professional to find what they need, but how do they find us? This course will cover the basics of building customer relationships and the tactics that can be used to provide outreach and awareness to information organization users.