Reference and Information Services

This ALA Library Support Staff Certification Program approved course will introduce you the key concepts and tools necessary in reference and information services. You will study and discuss approaches to reference and information services; become knowledgeable about the application of core reference principles and information technologies as they relate to daily activities of library and information providers; and explore and analyze real-world reference issues as they pertain to resource selection, user privacy and confidentiality. The course is also designed to encourage you to update your reference source materials and to provide you with opportunities to interact with and learn from colleagues from a variety of libraries across the country.

Register Now - July 13-16, 2020 2:00 pm - 4:00 pm CDT
Early bird registration ends 6/22/20