TAE/TExpress completed its Annual Customer Service Satisfaction Survey December 28, 2012. Results will be released in an upcoming issue of the Express Gazette. Thank you to all who participated in the survey. Your feedback is greatly appreciated and will be taken into consideration as Amigos plans for the future of the courier service.
Effective immediately, Howard Payne University (HPU) will be moved to the Abilene hub. Their new TAE shipping code is 31/ABI. Please update your records to reflect this change. The TAE Participant List has been updated as well: http://www.amigos.org/node/137
If an item has been in transit for three weeks or longer, please use the form found on your library’s participant page to report it missing. Instructions for finding your participant page and the appropriate form are below:
Amigos Library Services
4006 Belt Line Road
Suite 125
Addison, TX 75001-4371
972-851-8000
800-843-8482
972-991-6061 (fax)
info@amigos.org
St. Louis Office
1190 Meramec Station Road
Suite 207
Ballwin, MO 63021-6902
636-529-1396 (fax)
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