Health literacy is obtaining, processing, and understanding basic health information and services. The National Assessment of Adult Literacy indicates that only 12% of Americans have the necessary health literacy skills to meet their needs, including locating health services, understanding drug labels, and following treatment instructions. Libraries are a natural conduit for working to improve the health literacy of their communities. This session provides examples of ways in which libraries can incorporate health literacy into programs and services.

Have you recently been tasked with providing research data management services to your faculty and students but do not know where to start? Many grant funders and publishers are requiring authors and researchers to document how they will organize, share, and archive the data produced in their research, developing a research data management plan is quickly becoming an important part of the publishing process.

The expectation for delivery of library services through live or recorded video has become ubiquitous. Library workers in every role are stepping in front of the camera more and more often to facilitate programs, provide library instruction and more. Join us for basic tips and best practices on camera. This Know and Go is for the camera shy and the camera confident.

Blogs and newsletters are still a great way to reach various library user audiences. In this session we will break down the components and best practices of effective library blogs and newsletters. Whether you are looking to refresh or launch a library blog or newsletter, this session will give you the tools. We will look a example library blogs and newsletters as well as free and low cost applications to support these library communication channels.

The older adult population is a diverse and fast-growing population in the United States, with a range of interests and levels of engagement. Older adults are often a driving force behind support and participation with the public library and library staff can design programs and services with older adults in mind. Discover what older adults want from their local library. Explore programs and resources for older adults. And consider the possible challenges inherent in serving older adults.

Interested in Genealogy? Do you know where to start? Which resources to use? How to keep track of it all? This course will demonstrate a step-by-step beginning research strategy by tracking down a specific ancestor and gathering their information and leads to other relatives. Learn to use a research journal, ancestor information sheets, and decipher database results. We'll use Ancestry Library Edition and Family Search to build our ancestor from scratch.

Library users want to feel loved. The best kind of PDA in a library is patron driven acquisition. We will look at the current role of this PDA in our library collections. This session will offer ways to celebrate and support patron requests.

Soft skills, such as communication, teamwork, and interpersonal skills, play a critical role in virtual and in-person library services. Explore new ways to support staff’s development in these areas by understanding soft skills, developing personal improvement goals and implementing training plans.

Cemetery searching may initially sound morbid, but the results can breathe new life into your local history and genealogy work. Cemetery records and headstones contain a wealth of information about ancestors and a location's most prominent citizens. Dig into the types of information found when researching cemeteries, how to locate burial records, and best practices for cemetery research.

Every beginning genealogist knows that Federal Census records are a great place to start searching for one's ancestors. However, we can learn more from them than just the places, dates, and names listed. Knowing the history and historical importance of data collected by census records is an important tool in every genealogist's kit. Gleaning information not indexed in a database can lead to big breakthroughs in your research. Learn how to sift through and interpret enumerator’s abbreviations as well as your ancestor’s historical data.