Speaker: Ann BlasbergSession Time: 9:00 - 9:45 a.m. CST
Session Title: Outside the Library Walls: Technology and Library Services in Community Organizations
Session Description: Free Library of Philadelphia Hot Spots engage people in technology learning and exploration within four trusted neighborhood organizations (www.freelibrary.org/hotspots), and connects library resources with audiences outside of our traditional walls. Free Library Hot Spots place computers, printers and trained and supportive staff in community settings, and are also part of KEYSPOTS, a city-wide network of community-hosted technology labs. The Free Library Techmobile is our mobile computer lab on wheels that travels the city with 6 workstations, laptops, ipads, wifi and other training resources, and partners with organizations to bring internet, computers and trained staff to even more patrons. We will discuss the history of Hot Spots, and the Free Library’s role in the KEYSPOTS network and Philadelphia’s city-wide BTOP Freedom Rings Partnership, as well as sustainability, and the successes and challenges of bringing services beyond the traditional library walls, and what that service model looks like.
Speaker Bio: Ann Blasberg is the Public Services Technology Supervisor at The Free Library of Philadelphia.
Session Time: 9:00 - 9:45 a.m. CST
Session Title: Connecting Users with Resources: Facilitating Easy Access
Session Description: Several new service initiatives have launched within the UT Libraries at UT Austin, including a new combined service point in the main Perry-Castañeda Library and support of faculty in preparing and facilitating access to resources for newly minted MOOCs, specifically the Jazz Appreciation MOOC slated for Spring 2014. And “Crunch Time,” an existing outreach initiative in its sixth year, evolves to include tailored involvement by multiple branch library locations across campus. These initiatives converge to raise awareness of subject specialist expertise and facilitate user access to the research help and resources they need, with less fuss, no muss and no copyright infringement.
Speaker Bio (Jenifer Flaxbart): Jenifer Flaxbart is the Head Librarian for Reference and Information Services (RIS), leading public service initiatives for staff in RIS and the Perry-Castañeda Library. She directs evolving, data-based service models, implements policies and procedures, and works with colleagues to develop tools and resources to support customer service providers staffing in-person and virtual service points. She collaborates with other public service-related units to create new and enhance existing services, plan and execute outreach initiatives, refresh student-focused study spaces, and maintain relations with library users and other stakeholders.
Prior to joining RIS in 2001, initially as the Communication Librarian and Off-Campus Library Services Coordinator, Jenifer directed the Talking Book Program within the Texas State Library and Archives Commission. She received her MILS from the University of Michigan, Ann Arbor, and a BA in English Literature from Hiram College. She has two active committee appointments within the Reference & User Services Association, a division of the American Library Association, and has 20 years of supervisory and management experience.
Speaker Bio (Francesca Giannetti): Francesca Giannetti is the Acting Music Librarian at the University of Texas at Austin where she manages the music collections, provides reference services, and acts as the subject liaison for the faculty and students of the Butler School of Music. Her research interests are wide ranging and include digital libraries, digital humanities, audio preservation, copyright, musicology, opera, librettology, art history, and romance languages. In addition, she has experience in non-profit administration and fundraising. Francesca earned an MS in Information Studies from UT Austin, a degree in vocal performance from the Ecole Normale de Musique de Paris, and a BA in art history and French from Case Western Reserve University.
Speaker: Scott JeffriesSession Time: 11:00 - 11:45 a.m. CST
Session Title: A Librarian Takes A MOOC
Session Description: Observations from a librarian who enrolls in a MOOC. Our university has opened its first MOOC, on a book of the Bible. Most MOOCs come from subjects such as Technology, Science, or Engineering. As I observe and participate in a MOOC in the Humanities, I plan to highlight and discuss areas of emphasis where a librarian could strategically add value to the course.
Speaker Bio: I have been a Reference Librarian at Dallas Baptist University since August of 2006. Before coming to DBU, I was a librarian at Hardin-Simmons University in Abilene, Texas - my hometown. My wife, Leah, and I have three daughters, Grace (13), Lilly (9), and Joy (4), and live in Grand Prairie, TX.
Speaker: Sara JonesSession Time: 1:00 - 1:45 p.m. CST
Session Title: One-Stop Service at Marin County Free Library
Session Description: Marin County Free Library is implementing a one-stop service point for patrons to provide a range of quality library service at one centralized customer service desk in each of its 10 libraries. The one-stop desk offers better, faster service to patrons, creates staff efficiencies and expands ability to do outreach in our community and enhances customer service. As part of the new service model the library is piloting the use of iPad minis for staff to have on the floor of the library to assist a patron with locating an item, placing a hold for something in the catalog or on our connection to Link+ . LINK+ is a union catalog of contributed holdings (11,127,321) from participating libraries in California and Nevada. Patrons from member libraries electronically request an item not available in their own library and it is delivered to them for check-out- usually delivered in 2 to 4 days. Additionally Marin County Free Library has deployed a successful e-book Academy to get staff comfortable with the substantial e-book/resource collection and devices.
Speaker Bio: Sara Jones joined the Marin County Free Library as Director of Library Services on July 8, 2013. Marin County Free Library has 10 branches and is headquartered in San Rafael, California in the Marin County Civic Center, a National Historic Landmark designed by Frank Lloyd Wright. The Civic Library is on the fourth floor and is strategically placed above the Board of Supervisors Chambers so that, according to Wright, knowledge would flow downward into government.
Sara is a doctoral candidate at the University of North Texas in Denton, Texas. Her Masters degree in Library and Information Science is from Syracuse University and she holds a Bachelor of Arts in Interpersonal Communications from Boise State University.
Sara has 25 years experience in libraries, most recently at the Carson City Library where she brought innovation and technology improvements to the Nevada Capital city’s library. Sara also served as Nevada’s State Librarian and Administrator of the Nevada State Library and Archives from 2001-2007 Sara has taught in two library schools, the University of North Texas and San Jose State University, focusing on public library management and fiscal resource management and has been very active throughout her career in professional library associations.
Speaker: Elizabeth Kelsen-HuberSession Time: 3:00 - 3:45 p.m. CST
Session Title: Community Reference: A New Model for Showing Up, Paying Attention, and Staying in Touch with your Community
Session Description: Douglas County Libraries (Colo.) has created a process of community outreach that is systematic, impactful, and part of librarians' everyday jobs. We developed a strategic way to target organizations (show up), gather information from them (pay attention), and track themes and issues that are county-wide (stay in touch).
Speaker Bio: Elizabeth Kelsen Huber is the Adult Services Department Head at the Highlands Ranch Library, one of seven libraries in the Douglas County Libraries district. In this capacity she supervises a staff of 15 professional and para-professional staff who serve one of the largest communities in Douglas County. She has written and spoken about community engagement at the local and national levels. Elizabeth has a Bachelor of Science in Broadcast Journalism from University of Colorado-Boulder and a Masters of Library Science from Emporia State University.
Speaker: Laura KohlSession Time: 3:00 - 3:45 p.m. CST
Session Title: We’re Not Your Mother’s Librarians: Techniques and Technologies to Deliver 21st Century Reference Services
Session Description: The Bryant University Library offers innovative reference services to its patrons through the use of online tools to complement its successful face to face operations. Patrons are using online approaches to ask questions, even when they are sitting in our libraries – sometimes right in front of us! Find out how the Bryant University Library is using free web based tools to enhance its instant messaging and other virtual services to reach every user at their point of need.
Speaker Bio: Laura Kohl is Head of Reference Services at Douglas & Judith Krupp Library at Bryant University in Smithfield, Rhode Island. Her areas of interest extend from library marketing and customer satisfaction to the incorporation of information literacy and social media evaluation in the classroom. She is the co-author of "Establishing Credibility in the Information Jungle: Blogs, Microblogs, and the CRAAP Test" in Online Credibility and Digital Ethos: Evaluating Computer-Mediated Communication (2013). Recently Laura has been focusing on the incorporation of an ePortfolio into Bryant's new first year curriculum working closely with faculty and students.
Speaker: Gerry McKiernanSession Time: 2:00 - 2:45 p.m. CST
Session Title: Open Sesame: Strategies for Promoting Open Educational Resources (OERs) for Massive Open Online Courses (MOOCs)
Session Description: In mid-March 2013, the University of Pennsylvania, Philadelphia, hosted a two-day conference titled "MOOCs and Libraries: Massive Opportunity or Overwhelming Challenge?“. Co-sponsored by OCLC® Research, the event included a session on Copyright, Licensing, Open Access and one on New Opportunities for Librarians: What Happens When You Go Behind the Lines in a MOOC?"
Participants in the former session members discussed "the challenges for licensing and clearing copyright for materials" used in MOOCs, and explored the potential "opportunities for advancing the conversation on open access with faculty," while members of the latter reported and speculated on the roles of libraries and librarians in the MOOC environment. Among those noted were: serving as an advocate for different resource licensing models, identifying and organizing public domain images, as well as encouraging Open Access publishing, and the use of institutional repository content, among other initiatives.
Compared to discussion of copyright and licensing negotiations and fair use of proprietary content, however, consideration of Open Educational Resources and their use in MOOCs was not as extensive and implementation strategies were not discussed in detail.
In this presentation, we will profile select professional development, current awareness, and promotion initiatives and opportunities that can be undertaken by librarians to facilitate knowledge and engagement with Open Educational Resources and Massive Open Online Courses.
Speaker Bio: Gerry McKiernan currently has primary responsibilities for Collection Development, Instruction, and Reference and Research Services in Chemical and Biological Engineering; Civil, Construction, and Environmental Engineering; Industrial and Manufacturing Systems Engineering; Mechanical Engineering, as well as Alternative Energy and the Environment Sciences with the Library of Iowa State University, where he has been employed since April 1987.
Prior to joining ISU, Gerry served as the Museum Librarian at the Carnegie Museum of Natural History, Pittsburgh, and as an Assistant Librarian with the Library of the New York Botanical Garden in the Bronx, New York, his hometown. He received his Master of Science degree in Library Science from the University of Illinois-Urbana-Champaign in 1975, and his undergraduate degree in Anthropology from Lehman College of the City University of New York, The Bronx.
Gerry maintains several blogs, most notably MOOCs and Libraries that "is devoted to documenting librarian and library involvement in Massive Open Online Courses" [http://moocsandlibraries.blogspot.com/]; Alt-Ed that "devoted to documenting significant initiatives relating to Massive Open Online Courses (MOOCs), digital badges, and similar alternative educational projects" [http://alternative-educate.blogspot.com/]; and Open Librarian that "seeks to document efforts to identify, organize, and promote a variety of general and specific Open Resources as a corpus" [http://open-resources-librarian.blogspot.com/], among several others [http://www.blogger.com/profile/09093368136660604490].
Speaker: Joe MurphySession Time: 1:00 - 1:45 p.m. CST
Session Title: Massively Social & Openly Mobile Reference: Current & Future Tech
Session Description: Change is a great thing... and there is a lot of change impacting libraries now. Here are the technologies that are changing reference now and that will open up opportunities for libraries in the near future. Joe Murphy (Tech Trends spotter for libraries) explores the areas of change and challenge from new communication tech and norms to the cultural shifts behind the MOOC revolution. Learn about the tech areas that will be part of the next stages in library service.
Speaker Bio: Joe Murphy is a librarian, a library futures & tech trends consultant, and now also Director Library Futures with Innovative Interfaces. Joe worked as a science librarian at Yale University for 4+ years, earned a Master’s degree from the University of Hawaii, and is a common contributor to the professional conversation on libraries facing technological change as author, editor, and frequent speaker.
Speaker: Felicia PalssonSession Time: 11:00 - 11:45 a.m. CST
Session Title: The Knowledgeable Librarian
Session Description: This presentation will address the traditional role of Reference Librarian and how it applies to the current MOOC and e-learning environment. Reference Librarians have always been thought to be the most well-rounded and knowledgeable, "go-to" resource for their community. This role was in flux for many years considering the change from print to electronic reference sources. Reference Librarians became more like navigators, traversing the online reference tools as opposed to accumulating knowledge, facts and references in their heads. Many reference questions could be answered online. Now, in the MOOC environment, not only reference questions but ways to learn can be had for free by anyone who wishes to teach him/herself. This means the Reference Librarian has a real opportunity -- and some may say an obligation -- to provide those options to patrons. This presentation will share tips for the Reference Librarian who is new to MOOCs and wishes to empower patrons with all the options they have available to teach themselves how to learn online.
Speaker Bio: Felicia Palsson is currently coordinator for Information Literacy Instruction and student learning assessment at SSU Library. She earned her MLIS from San Jose State University and her BA in Philosophy from UC Berkeley. Prior to joining the Sonoma State faculty, Felicia was Distance Learning & Outreach Librarian at the University of Southern California in Los Angeles. She worked several years in the legal field before becoming a librarian. Felicia has eight years' experience teaching information literacy, digital/media literacy, critical thinking, and related skills. She is valued on campus for her contributions to assessment and her expertise in e-learning.
Speaker: Christine PetersonSession Time: 12:30 - 1:00 p.m. CST
Session Title: Q&A about Amigos' E-book Platform Project
Session Description: Come back from lunch a bit early to hear about Amigos' e-book platform project – where it came from, where it's headed, and how you can help. Ideas, comments, and questions are welcome. (15-minute session)
Speaker Bio: Christine provides training, support and consulting services for Amigos member libraries in the areas of Internet and technology. Prior to joining Amigos, Christine served for eight years as the automation consultant and then manager for the Continuing Education and Consulting Department of the Texas State Library and Archives Commission. Before that, she was the systems librarian at San Antonio College and the Florida Institute of Technology, Melbourne. She holds Bachelor of Science degree in music and a Master of Library Science degree from Indiana University, Bloomington.
Speaker: Merrilee ProffittSession Time: 2:00 - 2:45 p.m. CST
Session Title: MOOCs and Libraries, an Overview of the Landscape
Session Description: MOOCs, or Massive Open Online Courses, have become all the rage, with numerous institutions joining forces with both commercial and non profit partners: Udacity, Coursera, edX, FutureLearn, and others. This presentation will address how libraries are engaged in MOOC efforts on campus, and how libraries are rethinking services with the prospect of an "inside out" classroom. We’ll report on how libraries are supporting early MOOC implementations by engaging in discussions around copyright, licensing, and open access; how libraries are supporting course production and how librarians are becoming “embedded” in MOOC environments in order to provide evolved research services.
Speaker Bio: Merrilee Proffitt is a Senior Program Officer in OCLC Research. She provides project management skills and expert support to institutions represented within the OCLC Research Library Partnership. Her current projects and interests include: archival description, increasing access to special collections, the impact of copyright on primary source material, digital library initiatives, looking at developing better relationships between Wikipedia and cultural heritage institutions, and how Massively Open Online Courseware (MOOCs) may impact libraries.
Speaker: David ShumakerSession Time: 9:00 - 9:45 a.m. CST
Session Title: Embedded Librarians: Building Relationships in a Massively Open Educational System
Session Description: At its core, embedded librarianship means superseding the traditional, standalone, transactional model of library service with information and knowledge services that are integrated into the curriculum and founded on strong relationships with students and instructional staff. The introduction of massively open online courses would seem to threaten our ability to build and sustain these relationships -- or does it? In his presentation, Professor Shumaker offers some ideas on the role of embedded librarians in MOOCs and shares examples that point the way forward.
Speaker Bio: David Shumaker is Clinical Associate Professor in the Department of Library and Information Science of the Catholic University of America. His research focuses on the development and successful implementation of new roles for librarians in all types of organizations, with a special emphasis on embedded librarianship. His book, The Embedded Librarian: Innovative Strategies for Taking Knowledge Where It’s Needed, was published by Information Today in July 2012, and has been called "A must read for every librarian" by Maureen Sullivan, past president of the American Library Association. His initial research was funded by the Special Libraries Association, and reports of the SLA-funded project, “Models of Embedded Librarianship,” are available on the SLA website. He blogs at http://www.embeddedlibrarian.com .
Speaker: Kevin Smith and Lauren FowlerSession Time: 10:00 - 10:45 a.m. CST
Session Title: What a Difference a MOOC makes: Copyright Management for Online Course
Session Description: The attention being paid to MOOCs and the sudden interest in global online education has created remarkable new situations for faculty, administrators and librarians. One area of both uncertainty and opportunity is copyright, especially because traditional copyright exceptions do not seem to apply comfortably in the MOOC environment. In this webinar, we will look at how institutions need to think about copyright compliance for online teaching, what level of guidance for teaching faculty is appropriate, and what kinds of services may be needed to support the MOOC phenomenon.
Speaker Bio (Kevin Smith): As Duke University’s first Director of Copyright & Scholarly Communications, Kevin Smith’s principal role is to teach and advise faculty, administrators and students about copyright, intellectual property licensing and scholarly publishing. He is a librarian and an attorney (admitted to the bar in Ohio and North Carolina) and also holds a graduate degree in religion from Yale University. At Duke, Kevin serves on the University’s Intellectual Property Board and Digital Futures Task Force, and he convenes the Open Access Advisory Panel. He is the current Chair of the ACRL’s Research and Scholarly Environment Committee and serves on the SPARC Steering Committee. His highly-regarded web log on scholarly communications (http://library.duke.edu/blogs/scholcomm/) discusses copyright and publication in academia, and he is a frequent speaker on those topics.
Speaker Bio (Lauren Fowler): Lauren Fowler served as the Copyright and Permissions Intern at Duke University Libraries for the 2012-2013 academic year, and is now the Electronic Resources and Serials Management Librarian at Caldwell College. She received a Master of Library Science degree from North Carolina Central University in 2012, and a Master of Arts in Anthropology from the University of Pittsburgh in 2010.
Speaker: Dr. Richard SmithSession Time: 10:00 - 10:45 a.m. CST
Session Title: That All May Read in a Digital World
Session Description: Blind, low vision and disabled readers nationwide are taking advantage of Braille and Audio Reading Download (BARD) service from The National Library Service for the Blind and Physically Handicapped. BARD is a collection of over 50,000 audio books and magazines and braille materials available for eligible readers to download. The collection is added to yearly and with the recent contracts with commercial audio book producers to be added to the 2,000 titles produced a year by NLS. Additional, local and regional books produced by libraries across the country will soon be added to the collection.
Until the creation of BARD, distribution of NLS reading materials was through the United States Postal Service. With digital transition of the service over the past decade, Internet access is become prevalent. Recent developments to allow apps for Apple and Android mobile devices allow users to read materials with everyday devices freeing them from proprietary NLS players.
This program will give an overview of services provided by NLS and demonstrate the downloading of BARD materials using a variety of accessible mobile devices.
Speaker Bio: Dr. Richard J. Smith is the Director of the Wolfner Talking Book and Braille Library in Jefferson City, Missouri. His rich and varied library background includes working for three state library agencies in Ohio, Indiana, and Louisiana. He taught library automation at the University of Pittsburgh, the University of Iowa and at San Jose State University. He served as Assistant Director of the University of Southwestern Louisiana and as Director of the Allegany Community College Library.
While working on his dissertation in distance education at the University of Pittsburgh, Dr. Smith learned the value of the Internet in communication and education and wrote a best-selling book Navigating the Internet that sold over 100,000 copies. It was translated into three different languages: Greek, Portuguese, and French.
Speaker: James WeinheimerSession Time: 10:00 - 10:45 a.m. CST
Session Title: What is that Elephant Doing in the Middle of the Room? Building the Catalog for the 21st Century
Session Description: There will be two parts to my talk. The first part will be to explain why it is so important for public services to get involved with the current changes in cataloging. This does not mean that public services staff should deal with the minutiae of the rules, but to help catalogers who are immersed with such minutiae, to stay focused on the overall purpose of what they are doing. Reference staff can do this by relating the day-to-day reality of what they witness in the actions of the patrons; how the patrons use, or avoid, the library's catalog and other information resources. If the library catalog is supposed to be aimed primarily at the patrons, then it is absolutely critical to know what the patrons are doing. It is the public services staff who has the best idea of what the public needs and wants. I shall suggest some methods how this could be achieved.
The second part will be to suggest some new tools that can be built and perhaps even demonstrate a prototype or two.
Speaker Bio: Jim is an Information/Library management consultant, having consulted with various organizations in different capacities: the Food and Agriculture Organization of the United Nations, the URBS library consortium in Rome, Italy and with various libraries under the Vatican. He has worked as library cataloger at Princeton University and library director at the American University of Rome. He has implemented several open-source catalogs. He is author of the Slavic Cataloging Manual, now available at Indiana University, http://www.indiana.edu/~libslav/slavcatman/