Member Spotlight - North Richland Hills Public Library

A community resource and gathering space led by Director of Library Services, Cecilia Barham, the North Richland Hills Library in Texas, provides expertly selected collections, exciting events, educational classes, and valuable services. Their library staff "strive to serve our patrons with excellence in customer service and to show kindness and compassion towards all visitors." In this heart-warming member spotlight, you will meet not only various library staff but also patrons that are happy to have benefited from the services the library offers.

One patron of over four decades shared insight into why she keeps coming back, that the personal pleasant greeting of staff, "Makes you feel like you're a person and not just walking into something. I’ve been to a lot of libraries. But this is one of the best … The minute you walk through the door, you're not in just a building, you're in a place where its warmth, friendly and … I can’t say enough about the staff … and the people that don't come, they don’t know what they're missing."

Other stories shared come from a patron who's increased her technology skills after originally "thought it was too late to learn computer skills" and a mother who show her children how fun and rewarding the library can be. View video to learn more and hear their stories. North Richland Hills Public Library benefits from the 5-day courier delivery and other Amigos Library services.