This introduction to the key concepts and tools in reference and information services helps library staff become comfortable in the application of core reference principles and the use of print and electronic resources.
ProQuest's webinars are open to anyone with an interest in research, teaching and learning. They span a range of topics from academic trends to the changing ways students are using information to training and practical tips on how to use ProQuest products. Check out these highlighted June webinars and more.
When difficult times hit libraries, managers can find it difficult to respond for fear they may not be able to manage the conflict or controversy that may occur.
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