Know & Go: Documenting Library Work: Lessons We Can Learn from Technical Writers

While most know that documentation is crucial to the continuity and sustainability of processes in library work, it is still an easy thing to write off as too hard. Lessons from the field of technical writing can help prioritize these important tasks. Identify how to incorporate key tips from technical writers to make documentation creation more efficient and useful.

Understanding and Assisting Library Patrons on the Autism Spectrum

Autism spectrum disorder (ASD) is estimated to affect 1 in 44 children in the U.S. and to be present across racial, ethnic, and socioeconomic groups. Librarians will benefit from learning about modifications that can enhance the library experience for individuals on the autism spectrum. This workshop will provide librarians across settings with a greater understanding of ASD as well as strategies for communicating more effectively with such patrons.

Understanding Needs of Patrons with Mental Disorders and Improving Self-Care for Library Professionals

The National Alliance of Mental Illness estimates that one in five children, teens, and adults suffer from a mental illness. With libraries functioning as a hub of the communities they support, library professionals must be prepared to serve patrons struggling with mental health needs.

Design Thinking for Libraries

In an era of rapid technological advancements and evolving user expectations, libraries face the ongoing challenge of staying relevant and engaged with their communities. Design thinking, a human-centered approach to problem-solving, offers a powerful framework for librarians and staff to foster innovation and create exceptional user experiences. After reviewing the concept and theory behind design thinking, take a deep dive into each step of the process through discussions and exercises.

Know & Go: Collaborating with Faculty

Collaboration with faculty is a key component of librarians' jobs. Working with faculty on assignment design, instruction, student, support, programming initiatives, and research projects are a few of the ways in which librarians and faculty partner for student success. In this session, attendees will be introduced to best practices for working with faculty. Dr. Lauren Hays will share practical examples of how to approach collaboration and how to keep the momentum for collaborative projects.

Strategic Communication Planning for Libraries

Effective communications are vital for the success of libraries. Since most libraries have limited staff and financial capacity for communications efforts, it is critical to deploy these resources as strategically as possible. The concepts and skills covered in this course will help libraries approach communications in a way that builds commitment to their organization’s mission, strategic initiatives and outreach activities.